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Episodes

May 23, 2021

Circling back to International Travel, Staffing Shortages, and Bets o…

This week, we’re circling back to cover updates on some big topics from previous shows. The EU is reopening to international travel, staffing struggles have escalated, and Disney doubles down on demand bets by raising prices. Stories covered: The EU...

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May 16, 2021

Going Maskless & Hospitality Infrastructure Strains

This week’s major news is – of course – the CDC announcement that fully vaccinated Americans can stop wearing masks and maintaining social distance in most settings — both indoors and outdoors. While this is great news for attractions, it’s …

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May 9, 2021

It’s Halfway to Halloween – how is your attraction incentivizing fall…

Seasonal events have always been used to encourage FOMO and drive attendance – and they work. Despite the staffing concerns we discussed last week, attractions are pushing Fall 2021 for all they’re worth. Attractions, restaurants, and streaming...

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May 2, 2021

Staffing Struggles – Attractions are Struggling to Scale Staff as Dem…

Fall is coming and as attractions ramp up, some are scrambling to find employees. We discuss why that is, how attractions are adding incentives, and what training will look like in the new normal. Stories Covered: Genting SkyWorlds in Malaysia …

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April 25, 2021

There’s gold in your content vault – plus ‘retailtainment’ openings

How’s your merch game? This week we’re discussing large retailtainment openings and the land grab happening as companies struggle to go vertical. Stories covered: ‘Harry Potter New York flagship store opening date set for June 3,’ ‘Next-Gen Luxury...

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April 19, 2021

Curation – The New Frontier For Thought Leadership at Attractions

Curation is the antidote to our recent algorithm poison; how can your attraction use Thought Leadership to excel? This week on Green Tagged we discuss the curation and discuss openings we love. Stories: Time Out Market: first editorially curated...

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April 11, 2021

Stumbling Blocks to the Finish Line

This week on Green Tagged we summarize the stumbling blocks attractions still face to successfully reopening. Specifically: the differing policies on travel, the new CDC guidelines, and scaling your workforce. Stories covered: Summaries of policies...

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April 4, 2021

Travel Bubbles, Vaccine Incentives, and California Reopening

This week we have updates to stories we’ve been tracking and news on new openings. Stories covered: US Vaccine Passports, State of California issues full updated theme park opening guidance, Hong Kong to lift ban on residents stranded in Britain,...

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March 28, 2021

Digital Footprints are Personalizing the Guest Experience

Airbnb is now the most valuable hotel company and attractions are testing face recognition technology. This week on Green Tagged we’re discussing your Digital Footprint and how that is changing what attractions know about guests. Stories Covered:...

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March 21, 2021

The Debate over Quarantine Exemptions for International Travels

Should we develop a worldwide tracking system that allows international travelers to skip quarantine? We detangle this topic including the sticking points and where we stand. Stories Covered: “China’s plans for ‘vaccine passport’ may be hampered by...

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March 14, 2021

Vaccinated: Two Classes of Citizens

This week we discuss announcements from Disney and Universal, vaccine policies in Israel and Thailand, the Tokyo Olympics, and pivots. Stories covered: “WDW is selling out,” “Florida's Walt Disney World reveals "Ratatouille" ride debut date,” “HHN30...

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March 8, 2021

As States Drop Restrictions, Attractions Unify on Safe Reopening Poli…

This week on Green Tagged we discuss how attractions will navigate states dropping restrictions, additional changes in the guest experience, and new pivots. Stories covered: “Texas Drops Its Virus Restrictions as a Wave of Reopenings Takes Hold,”...

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March 4, 2021

BONUS: Preparing for The Roaring 20’s

The industry professional's weekly dose of important Theme Park news in 30 minutes. Americans are holding on to $1.3 TRILLION and you must be ready to catch the wave of demand when the gates open. On this BONUS episode of …

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March 1, 2021

Attraction Industry Tend Reports from IAAPA & Thinkwell

The industry professional's weekly dose of important Theme Park news in 30 minutes. This week on Green Tagged, we discuss two new industry reports. First IAAPA released a study showing the impact of COVID-19 on the industry. Thinkwell’s study is …

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Feb. 21, 2021

Attractions Worldwide Set Sights on Re-Opening

This week we explore the avalanche of reopenings and new openings happening worldwide. Sit back and relax for this feel-good episode that shows light at coming at the end of the summer. Stories covered: “More than 40 U.S. theme parks …

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Feb. 14, 2021

The Lunar New Year's Impact on Attractions 新年快乐!

This week on Green Tagged we dive into how attractions in the western world are celebrating Valentine’s Day and what impact the Lunar New Year is having in Asia. Stories covered: “Ranch of Horror sends in the clowns for a …

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Feb. 7, 2021

Building a Town Square and Tiers of Play

This week on Green Tagged we explore the concept of building a town square and adding tiers of play to your offerings. Stories covered: “With no Mardi Gras parades, New Orleans transforms houses into ‘floats,’” “NBBJ unveils spiral tower with …

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Feb. 1, 2021

Rethinking the Guest Experience

This week on Green Tagged we cover the controversy surrounding Ocean Park in Hong Kong and then discuss other news that impact the guest experience worldwide. Stories covered: “Ocean Park in Hong Kong to overhaul business model,” “Ocean Park must …

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Jan. 25, 2021

A Show All About Pivots

This week on Green Tagged, we dedicate the entire show to pivots happening across the industry. Stories covered: “Disneyland in California to host COVID-19 vaccination site,” “LVHN setting up mass COVID-19 vaccination site at Dorney Park,” “IAAPA Expo...

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Jan. 17, 2021

The Climate Experience Economy plus New Covid Policies

This week on Green Tagged: Policies and Mandates to get back out in front of the COVID Spread and Climate Change leads to more Experience Based Economy. Stories covered: “Japan to halt all business travel in new step to curb …

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Jan. 11, 2021

The Capitol & Japan’s Shutdown – What it means for your attraction

On today’s Green Tagged, we discuss Combating Disenfranchisement and Designing for Empathy. Stories covered: “Inside the Capitol Siege,” “Japan declares 2nd State of Emergency,” “Busch Gardens Williamsburg to be open for first time in January,”...

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Jan. 4, 2021

Based on what we experienced in 2020, what can we do in 2021?

On today’s Green Tagged, we examine three trends that will impact your attraction in 2021: Demand regeneration, Changing Guest Expectations, and Deglobalization. Stories covered: Universal reaches capacity before 9AM; Denny’s hostess quits on the spot...

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Dec. 27, 2020

Taking a stand on Diversity & Sustainability

On today’s Green Tagged, we continue the Futureproofing discussion with two topics your attraction should tackle in 2021: Diversity and Sustainability. Stories covered: “The World Travel & Tourism Council published new diversity guidelines for the...

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Dec. 21, 2020

Looking to 2021 – Future Proofing Your Attraction

On today’s Green Tagged: Virtualizing pieces of your experiences and what the FTC’s case against Facebook means for your attraction. Stories: BBC’s new Radiophonic Travel Agency, VR waterslide at Vana Nava Water Jungle, Thailand, MicroStrategy’s...

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