Episodes

We’re one year old! This stories in today’s show deal with attractions choosing between wide audience appeal versus targeting audience segments. Stories: Walt Disney World Annual Pass sales to resume Sept. 8 with four new pass types; Merlin...

After some quick hits, our deep dive this week is retail experiences versus app extensions; while many brands are crafting experiences with licenses, Disney is doubling down on app experiences. Stories: Walt Disney World requiring COVID vaccine for...

This week’s big news is the unveiling of Disney Genie. The service puts Disney one large step closer to the ‘park sharing’ model of peak efficiency. While the service democratizes concierge planning for every ticketholder, the lightning lane marks...

Last week we mentioned that Universal matching 2019 attendance levels with Cedar Fair at 85%. Disney’s Q3 Earnings report is better. Stories Covered: Disney’s Earnings Report; Cedar Fair Announces 2022 Investment; 12 Hasbro-themed entertainment...

As China begins to shut down again, attractions in the US are fighting to stay open and working. NYC’s new mandate program for recreation is one path, while Florida’s is another. And yet, numbers released this week show Universal already matching 2019...

Delta is all that’s on anyone’s mind this week, so we’re doing something a little different. We dedicate the show to what you can do no to prepare. What contingency plans can I make? How much should I reduce capacity? How will that impact staffing?...

This week we’re giving updates on industry staffing and then discussing new openings that focus on blending IP with the natural world to refurbish existing attractions. Stories: Disney Cruise Line to resume Bahamian voyages from Florida in August;...

While France and LA are adding new mandates, new attractions are opening in time for the Fall Season. This week: LA County’s mask mandate; France’s tourism pass; Disney’s new campus; Halloween Nights at Eastern State; よみうりランド Pokemon Hunt; Universal...

Stories covered: The Travel industry has a blueprint for reopening international travel; A congressional update from IAAPA; IAAPA Awards are open; The Theas are now free to stream; Universal Hollywood and Disneyland announce Halloween events; Lego’s...

Despite the rising Delta Wave, surveys show that Americans are ready to go out. We’ll discuss recent travel surveys and look at new business opportunities for attractions. This week: Surveys from Morning Consult and AnyRoad show a return to events;...

This week: American cancels hundreds of flights; Knoebels and Seaworld Orlando add incentive programs for new hires; Disney resumes college program in time for 50th anniversary; Royal Caribbean discourages unvaccinated guests from sailing.

This week we’re following up on trends impacting the day to day and the near future. Stories covered: California is reopen; prices for travel services are surging; Universal opened sales for HHN30; the Boo Bash is selling out; Midsummer Scream’s...

Quick Hits, a roundup of some of the new experiences catching our attention, and a discussion on app extensions. Stories: Spain reopens borders to vaccinated tourists; Walt Disney World makes masks optional for guests effective June 15; Fantawild...

This week is full of updates from around the world. The EEOC gave guidance for mandating vaccines, while Universal Orlando became the first theme park to make masks voluntary for all guests. Seaworld Orlando enters into Universal’s territory with a...

Disney is reopening to out of state guests in California and Universal Orlando Resort is raising wages to compete on staffing. Companies are betting on the future of in-person experiences, but meanwhile media companies are trying to consolidate to...

This week, we’re circling back to cover updates on some big topics from previous shows. The EU is reopening to international travel, staffing struggles have escalated, and Disney doubles down on demand bets by raising prices. Stories covered: The EU...

This week’s major news is – of course – the CDC announcement that fully vaccinated Americans can stop wearing masks and maintaining social distance in most settings — both indoors and outdoors. While this is great news for attractions, it’s going to...

Seasonal events have always been used to encourage FOMO and drive attendance – and they work. Despite the staffing concerns we discussed last week, attractions are pushing Fall 2021 for all they’re worth. Attractions, restaurants, and streaming...

Fall is coming and as attractions ramp up, some are scrambling to find employees. We discuss why that is, how attractions are adding incentives, and what training will look like in the new normal. Stories Covered: Genting SkyWorlds in Malaysia seeks...

How’s your merch game? This week we’re discussing large retailtainment openings and the land grab happening as companies struggle to go vertical. Stories covered: ‘Harry Potter New York flagship store opening date set for June 3,’ ‘Next-Gen Luxury...

Curation is the antidote to our recent algorithm poison; how can your attraction use Thought Leadership to excel? This week on Green Tagged we discuss the curation and discuss openings we love. Stories: Time Out Market: first editorially curated...

This week on Green Tagged we summarize the stumbling blocks attractions still face to successfully reopening. Specifically: the differing policies on travel, the new CDC guidelines, and scaling your workforce. Stories covered: Summaries of policies...

This week we have updates to stories we’ve been tracking and news on new openings. Stories covered: US Vaccine Passports, State of California issues full updated theme park opening guidance, Hong Kong to lift ban on residents stranded in Britain,...

Airbnb is now the most valuable hotel company and attractions are testing face recognition technology. This week on Green Tagged we’re discussing your Digital Footprint and how that is changing what attractions know about guests. Stories Covered:...